Question 1

What types of jewelry does neel nilam offer?

Accepted Answer

neel nilam offers a wide range of jewelry including rings, necklaces, earrings, bangles, and bridal sets, blending modern trends with traditional elegance.

Question 2

Is your jewelry made with real gold and silver?

Accepted Answer

Yes, our jewelry is crafted with high-quality materials including gold-plated, sterling silver, and carefully selected gemstones to ensure lasting beauty and durability.

Question 3

How can I find the right jewelry size online?

Accepted Answer

We provide detailed size guides for rings, bangles, and necklaces. You can also reach out to our customer care team for personalized assistance in choosing the perfect fit.

Question 4

Do you provide certificates of authenticity for your jewelry?

Accepted Answer

Yes, all our precious jewelry pieces come with authenticity and quality assurance certificates so you can shop with complete confidence.

Question 5

What is neel nilam's return and exchange policy?

Accepted Answer

We offer easy returns and exchanges within 30 days of delivery, provided the jewelry is unworn and in its original packaging. Please check our Return Policy page for full details.

Question 6

How long does delivery take, and is shipping safe?

Accepted Answer

Orders are shipped securely with trusted delivery partners. Standard delivery takes 4–7 business days across India, with all jewelry carefully packaged to ensure safe arrival.

Question 7

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit cards, debit cards, UPI, net banking, digital wallets, and razorpay for international customers. All transactions are secure and encrypted.

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